Job Vacancies

Health Coach – Rethinking Pain Service – Punjabi/Urdu Speaking

Closing Date: Friday 6th June

Interviews: Week commencing 16th June

Hours of work: 21-28 hours per week between Monday and Friday (open to a degree of negotiation, hours of work/flexible working)

Salary: £26,421 – £28,770 pro rata (based on 35 hours per week + pension contribution)

Contract: Temporary to 31st March 2026

Based: Keighley Healthy Living, 13 Scott Street, Keighley, BD21 2JH

DOWNLOAD EQUALITY & DIVERSITY MONITORING FORM

Keighley Healthy Living is a charity based in the centre of Keighley dedicated to supporting the local community, to improve their health and wellbeing.

To apply, please send your application and equality and diversity monitoring forms in to recruitment@khl.org.uk

Job Purpose:

To provide 1 to 1 support and encouragement to individuals who are referred, enabling them to build on their strengths, leading to improved and sustainable health and wellbeing. To signpost and socially prescribe a range of services and activities available in the local community. Where gaps exist, establish health-based activities including peer to peer support groups. To deliver established information and education programmes in communities and to the voluntary care sector.

Primary Duties & Areas of Responsibility

To receive, triage and respond to referrals to Rethinking Pain in both English and Punjabi/Urdu.
To provide one to one coaching, via phone call, email and face to face (at workshops) to individuals referred to the service.
To undertake assessments with individuals.
To use motivational and behavioural change techniques and coaching tools to support people to make changes that meet their needs and circumstances.
To support people to develop personal plans with achievable goals that lead to improved health, wellbeing, and persistent pain self-management.
To plan and deliver one off taster and short-term group-based activities.
To provide personalised one-to-one/group support to promote improved health and wellbeing (incl. physical activity, mental wellbeing and diet and lifestyle).
To liaise with a range of services, internally and externally to identify appropriate support packages and referral routes.
To work with the team to develop an effective signposting directory to enable people referred to be signposted to pain relevant support.
To work as a part of a multi-disciplinary team to ensure individuals receive coordinated wraparound support to meet multiple needs.
To identify community activities and services that enable appropriate signposting for individuals.
To support development of resources for rethinking pain tool kit and utilise local and national materials to promote ongoing self-care methods.
To adhere to the KHL’s policies and procedures including Safeguarding, Data Protection and confidentiality and equal rights policies in all aspects of the work.
To carry out such other appropriate tasks, as required to meet the aims and objectives of the organisation and the rethinking pain programmes aims and objectives.

Monitoring and Evaluation

To collect, collate and maintain data using a range of platforms including SystmOne, MS Teams and Upshot digital.
Provide support to the Rethinking Pain programme lead and operations coordinator in the production of reports for monitoring and evaluation of services.

Personal Development

Actively participate in our supervision with the Rethinking Pain Programme Lead and operations coordinator.
Actively participate in team meetings and partner meetings as required.
Undertake a range of mandatory and role specific training to enhance your continued personal development.

Special Working Conditions

Travel around the Bradford District and Craven and when required to regional and national locations.
Flexible, hybrid working opportunities with occasional working of early evenings and weekends.

Performance Management Responsibilities

Work within the project’s budget and KHL’s guidance when ordering services/purchasing goods.
Understand and maintain specific quality standards and good practice generally.
Follow KHL’s policies and procedures when carrying out your duties.
Participate in individual performance review and respond to agreed objectives.
Follow GDPR guidance when handling data/personal information.

Additional

Promote the positive and professional ethos of KHL both internally and externally.
Attend staff meetings, 1:1 meetings and other meetings at the request of the managers.
Continually strive to improve service quality and bring added value to projects.
Work as part of a team and develop positive relationships with colleagues.
Generate and share ideas to develop and improve projects and administrative systems.
Support and train volunteers and student placements.
Carry out any additional duties as required or appropriate to the post and grade.
Undertake relevant training to maintain and update your skills and knowledge within your job role and keep a record of training undertaken as agreed with your line manager.

EQUAL OPPORTUNITIES:
Work within and implement the Equal Opportunities Policy and Procedures of KHL.

CONFIDENTIALITY:
Ensure that information relating to participants remains confidential in line with KHL’s Confidentiality Policy.

SAFEGUARDING:

Report any safeguarding issues to a KHL Manager as soon as is possible and in line with the KHL Safeguarding Adults Policy and the KHL Child Protection and Safeguarding Children’s Policy. KHL are committed to safeguarding and in line with this you will be asked to complete or provide a DBS check (Disclosure and Barring Service), formally called CRB in-line with the DBS regulation.

HEALTH & SAFETY:
Work within and implement the Health and Safety Policy and Procedures of KHL having regard to the duty of care to avoid injury to yourself and others. The post holder will take all reasonable steps to ensure the safety of volunteers and service users and will liaise with the Board of Trustees on issues affecting health and safety.

ENVIRONMENTAL RESPONSIBILITY:
All post holders are required to carry out their duties in line with the Environmental Policy of KHL

This is not a final and complete statement of the duties attached to this post which may need to be amended from time to time in accordance with the changing needs of the organisation. KHL expect all staff to have a can-do attitude/employ a hands-on approach in terms of the centre and its projects, which from time to time may mean stepping in to help wherever help is needed. You will be asked about your ability to do this at interview.

Health Coach – Accelerator Programme (Employment)

Closing Date: Tuesday 3rd June

Interviews: Week commencing 9th June

Hours of work: 18-35 hours per week, between Monday and Friday. We are flexible in terms of hours and days worked.

Salary: £26,421 – £28,770 pro rata (based on 35 hours per week + pension contribution)

Contract: Temporary to 31st March 2026

Based: Keighley Healthy Living, 13 Scott Street, Keighley, BD21 2JH

DOWNLOAD FULL JOB DESCRIPTION

DOWNLOAD APPLICATION FORM

DOWNLOAD EQUALITY & DIVERSITY MONITORING FORM

Keighley Healthy Living is a charity based in the centre of Keighley dedicated to supporting the local community, to improve their health and wellbeing.

To apply, please send your application and equality and diversity monitoring forms in to recruitment@khl.org.uk

Job Purpose:

The post holder will provide one-to-one health and wellbeing support to individuals living with musculoskeletal (MSK) conditions and/or long-term pain. This support will be tailored for those who have recently begun sick leave or are at risk of needing to take sick leave, supporting them to manage their condition and maintain their ability to work.

You will take a person-centred approach, working closely with individuals across Bradford and Craven to build their confidence, provide guidance on achievable lifestyle changes, and connect them with a range of suitable activities and workshops. This tailored support will promote improved health and wellbeing while helping individuals to continue in employment.

Primary Duties & Areas of Responsibility

To hold a caseload of clients and provide one to one coaching, via phone call, email and face to face to individuals who are currently on sick leave, or at risk of needing to take sick leave.
To use motivational and behavioural change techniques and coaching tools to support people to make changes that meet their needs and circumstances.
To communicate with both employers and employees to provide support both in and out of the workplace, offering guidance on reasonable adjustments.
Advocating between employees and employers where appropriate.
To support individuals with setting achievable goals that lead to improved health, wellbeing, and persistent pain self-management, alongside job retention.
Building relationships with employers and health care professionals to encourage referrals and promote the service.
To liaise with a range of services, internally and externally to identify appropriate support packages and referral routes.
To work closely with the other internal programmes and health coaches to identify areas of support to benefit the individual.
To support development of resources for the programme, and to utilise local and national materials to promote ongoing self-care methods.
To identify community activities and services that enable appropriate signposting for individuals.
To adhere to the KHL’s policies and procedures including Safeguarding, Data Protection and confidentiality and equal rights policies in all aspects of the work.
To carry out such other appropriate tasks, as required to meet the aims and objectives of the organisation.

Monitoring and Evaluation

To collect, collate and maintain data using a range of platforms.
Provide support to the programme lead in the production of reports for monitoring and evaluation of services.

Special Working Conditions

Travel around the Bradford District and Craven and when required.
Flexible, hybrid working opportunities with occasional working of early evenings and weekends.

Performance Management Responsibilities

Work within the project’s budget and KHL’s guidance when ordering services/purchasing goods.
Understand and maintain specific quality standards and good practice generally.
Follow KHL’s policies and procedures when carrying out your duties.
Participate in individual performance review and respond to agreed objectives.
Follow GDPR guidance when handling data/personal information.

Additional

To promote the positive and professional ethos of KHL both internally and externally.
To attend staff meetings, 1:1 meetings and other meetings at the request of the managers.
To work as part of a team and develop positive relationships with colleagues.
To generate and share ideas to develop and improve projects and administrative systems.
To support and train volunteers and student placements.
To carry out any additional duties as required or appropriate to the post and grade.
To undertake relevant training to maintain and update your skills and knowledge within your job role and to keep a record of training undertaken as agreed with your line manager.
To be proactive in building diversity, inclusivity and accessibility into our strategy and to aim to ensure the whole community is represented in our programmes.

Rehabilitation of Offenders Act 1994 (Exceptions) Order 1995:

Because of the nature of the work, this post is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1994 (Exceptions) Order 1995. Applicants for posts are not entitled to withhold information about convictions which for other purposes are “spent” under the provisions of the Act and in the event of employment any failure to disclose such convictions could result in disciplinary action or dismissal by (HALE). Any information given will be completely confidential and will be considered only in relation to an applicant of a position to which the order applies.

EQUAL OPPORTUNITIES:
Work within and implement the Equal Opportunities Policy and Procedures of KHL.

CONFIDENTIALITY:
Ensure that information relating to participants remains confidential in line with KHL’s Confidentiality Policy.

SAFEGUARDING:

Report any safeguarding issues to a KHL Manager as soon as is possible and in line with the KHL Safeguarding Adults Policy and the KHL Child Protection and Safeguarding Children’s Policy. KHL are committed to safeguarding and in line with this you will be asked to complete or provide a DBS check (Disclosure and Barring Service), formally called CRB in-line with the DBS regulation.

HEALTH & SAFETY:
Work within and implement the Health and Safety Policy and Procedures of KHL having regard to the duty of care to avoid injury to yourself and others. The post holder will take all reasonable steps to ensure the safety of volunteers and service users and will liaise with the Board of Trustees on issues affecting health and safety.

ENVIRONMENTAL RESPONSIBILITY:
All post holders are required to carry out their duties in line with the Environmental Policy of KHL

This is not a final and complete statement of the duties attached to this post which may need to be amended from time to time in accordance with the changing needs of the organisation. KHL expect all staff to have a can-do attitude/employ a hands-on approach in terms of the centre and its projects, which from time to time may mean stepping in to help wherever help is needed. You will be asked about your ability to do this at interview.