Health Coach – Rethinking Pain Service – Punjabi/Urdu Speaking

Vacancies

Closing Date: Wednesday 14th January 2026

Interviews: Week commencing 19th January 2026

Hours of work: 28 hours per week between Monday and Friday (open to a degree of negotiation, hours of work/flexible working)

Salary: £26,421 – £28,770 pro rata (based on 35 hours per week + pension contribution)

Contract: Temporary until 31st March 2027, with the possibility of extension subject to funding

Based: Keighley Healthy Living, 13 Scott Street, Keighley, BD21 2JH

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Keighley Healthy Living is a charity based in the centre of Keighley dedicated to supporting the local community, to improve their health and wellbeing.

To apply, please send your application and equality and diversity monitoring forms in to recruitment@khl.org.uk

Job Purpose:

To provide 1 to 1 support and encouragement to individuals who are referred, enabling them to build on their strengths, leading to improved and sustainable health and wellbeing. To signpost and socially prescribe a range of services and activities available in the local community.  Where gaps exist, establish health-based activities including peer to peer support groups. To deliver established information and education programmes in communities and to the voluntary care sector.

Primary Duties & Areas of Responsibility

  • To receive, triage and respond to referrals to Rethinking Pain in both English and Punjabi/Urdu.
  • To provide one to one coaching, via phone call, email and face to face (at workshops) to individuals referred to the service.
  • To undertake assessments with individuals.
  • To use motivational and behavioural change techniques and coaching tools to support people to make changes that meet their needs and circumstances.
  • To support people to develop personal plans with achievable goals that lead to improved health, wellbeing, and persistent pain self-management.
  • To plan and deliver one off taster and short-term group-based activities.
  • To provide personalised one-to-one/group support to promote improved health and wellbeing (incl. physical activity, mental wellbeing and diet and lifestyle).
  • To liaise with a range of services, internally and externally to identify appropriate support packages and referral routes.
  • To work with the team to develop an effective signposting directory to enable people referred to be signposted to pain relevant support.
  • To work as a part of a multi-disciplinary team to ensure individuals receive coordinated wraparound support to meet multiple needs.
  • To identify community activities and services that enable appropriate signposting for individuals.
  • To support development of resources for rethinking pain tool kit and utilise local and national materials to promote ongoing self-care methods.
  • To adhere to the KHL’s policies and procedures including Safeguarding, Data Protection and confidentiality and equal rights policies in all aspects of the work.
  • To carry out such other appropriate tasks, as required to meet the aims and objectives of the organisation and the rethinking pain programmes aims and objectives.

Monitoring and Evaluation

  • To collect, collate and maintain data using a range of platforms including SystmOne, MS Teams and Upshot digital.
  • Provide support to the Rethinking Pain programme lead and operations coordinator in the production of reports for monitoring and evaluation of services.

Personal Development

  • Actively participate in our supervision with the Rethinking Pain Programme Lead and operations coordinator.
  • Actively participate in team meetings and partner meetings as required.
  • Undertake a range of mandatory and role specific training to enhance your continued personal development.

Special Working Conditions

  • Travel around the Bradford District and Craven and when required to regional and national locations.
  • Flexible, hybrid working opportunities with occasional working of early evenings and weekends.

Performance Management Responsibilities 

  • Work within the project’s budget and KHL’s guidance when ordering services/purchasing goods.
  • Understand and maintain specific quality standards and good practice generally.
  • Follow KHL’s policies and procedures when carrying out your duties.
  • Participate in individual performance review and respond to agreed objectives.
  • Follow GDPR guidance when handling data/personal information.

Additional

  • Promote the positive and professional ethos of KHL both internally and externally.
  • Attend staff meetings, 1:1 meetings and other meetings at the request of the managers.
  • Continually strive to improve service quality and bring added value to projects.
  • Work as part of a team and develop positive relationships with colleagues.
  • Generate and share ideas to develop and improve projects and administrative systems.
  • Support and train volunteers and student placements.
  • Carry out any additional duties as required or appropriate to the post and grade.
  • Undertake relevant training to maintain and update your skills and knowledge within your job role and keep a record of training undertaken as agreed with your line manager.

Contact Details

Please send your completed application form to recruitment@khl.org.uk

Tel: 01535 677177

Rehabilitation of Offenders Act 1994

Because of the nature of the work, this post is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1994 (Exceptions) Order 1995. Applicants for posts are not entitled to withhold information about convictions which for other purposes are “spent” under the provisions of the Act and in the event of employment any failure to disclose such convictions could result in disciplinary action or dismissal by KHL. Any information given will be completely confidential and will be considered only in relation to an applicant of a position to which the order applies.

Safer Recruitment

KHL is committed to recruiting staff that are suitable to work with children, young people and adults. We prioritise the safety and wellbeing of the children, young people and adults that we work alongside and support through a rigorous selection process. The identity of the successful candidate will be checked thoroughly, including a DBS check, where appropriate.

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